We aim to provide excellent service and quality. If you need to cancel or request a refund, please review our policy below.
Cancellations: Reservations can be canceled at any time without incurring a fee. Please notify us of cancellations as soon as possible to allow us to accommodate other guests.
Refunds: Refund requests for orders can be made within [3] hours of receiving the order. We will review each request and offer a refund if the order is incorrect or unsatisfactory. Cancellations: Orders can be canceled up to [1] hours before the scheduled pickup/delivery time without any penalty. For cancellations made after this period, refunds may be assessed on a case-by-case basis.
Refunds will be processed using the same payment method used for the original transaction. Please allow [7] business days for the refund to be completed.
To request a cancellation or refund, please contact us at contact information. Provide your order/reservation details and reason for the request.
We may update this Refund and Cancellation Policy from time to time. The updated policy will be posted on our website.